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One website has been suddenly slow for weeks?

JT1991

One website has been very slow for me for about 2-3 weeks now. Sometimes it'd not load the page for a minute or two while other times it would load halfway and I'd have to either wait or refresh. No one else on this site is having problems and every other site is fine for me.

Does anyone know what gives? I have FiOS.

Comments

tns2

Too many variables when you talk about ONE website. Could be the WEBSITE;s problem. THe company the Website uses to support its website. The network it is on. Some connections somewhere before it gets to a "Verizon" . A peering dispute between Verizon and whatever network is connected to Verizon (read articles about Peering especially as regards Netflix). Verizon own network (rarer but does happen).

Start with a tracert to see if there is any hint of a network problem somewhere.

JT1991

Ah thank you! Sorry, not too good at this haha. I did a traceroute and it came up with this:

1 wireless_broadband_router (192.168.1.1) 0.684 ms 0.494 ms 0.438 ms

2 l100.nycmny-vfttp-114.verizon-gni.net (98.113.34.1) 7.660 ms 7.112 ms 7.489 ms

3 g0-10-3-2.nycmny-lcr-21.verizon-gni.net (130.81.105.234) 10.588 ms 8.919 ms 10.449 ms

4 * * *

5 * * *

6 204.255.168.114 (204.255.168.114) 9.493 ms 12.163 ms 10.378 ms

7 be2061.ccr22.jfk02.atlas.cogentco.com (154.54.3.69) 9.603 ms 11.981 ms 13.084 ms

8 be2115.ccr42.ord01.atlas.cogentco.com (154.54.6.190) 29.485 ms 29.917 ms 29.770 ms

9 be2157.ccr22.mci01.atlas.cogentco.com (154.54.6.117) 50.294 ms 49.676 ms 50.210 ms

10 be2130.ccr22.den01.atlas.cogentco.com (154.54.26.121) 62.034 ms 62.423 ms 61.920 ms

11 be2127.ccr21.slc01.atlas.cogentco.com (154.54.25.70) 75.236 ms 74.899 ms 74.992 ms

12 38.104.174.198 (38.104.174.198) 82.071 ms 77.359 ms 77.341 ms

13 rtr-a.unifiedlayer.com (199.58.199.114) 79.599 ms 77.364 ms 89.873 ms

14 just21.justhost.com (173.254.28.21) 77.930 ms 76.652 ms 77.828 ms

The three asterisks for lines 4 and 5 worry me. Is there anything that can be done here?

eljefe2

The asterisks simply mean that those servers don't reply to ping requests.

Is justhost.com the website that you're having the problem with? If so, I have no problem connecting to it with IE 11 or Firefox 30.

You might try temporarily (and briefly) disabling any anti-virus program you're running. If that makes no difference, you might try getting your Verizon router get a new WAN IP address.

The easiest and surest way to get an new WAN IP address is to power down your router overnight and then power it back up in in the morning.

That may (or, of course, maybe not) fix the problem.

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