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DATA PACKET LOSS! Websites SLOW!

I have tested on 3 different computers on my network.. and I went to my parents house who also have FIOS and the websites that I frequent are slow.. VERY SLOW.. My dedicated servrer hosted at Hostgator is VERY SLOW. and It is VERY rubust.. I Then went to a friends house who has comcast and everything worked FINE!

The datacenter that runs my server track down the problem and said that Verizon FIOS right now is loosing alot of data packets. How can we get this fixed?? I hate to call customer service because they refuse to talk to anyone like they are not a 90 year of lady with no tech experience.

VERIZON PLEASE TRACK DOWN THE PROBLEM ON YOUR END! This is unacceptable!

Comments

Kestrel3

You should test for yourself using the Verizon Network Diagnostic Tool, which will show if you have packet loss:

http://my.verizon.com/services/speedtest/DefaultNdt.aspx

Have you run any speedtests?

somegirl

This is a peer-to-peer support forum. If you want to get a message to Verizon, you should contact them directly via one of the options on their Contact Us page.

Hubrisnxs

why would you talk to anyone, shouldn't your host be talking to verizon's NOC.

There's no way you would get to talk to a NOC employee, but large business communicate in that fashion all the time.

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