Seems Level 3 is claiming Verizon is purposely letting the network get saturated.
See http://blog.level3.com/global-connectivity/verizons-accidental-mea-culpa
From above link: "I can confirm that Level 3 is not the party refusing to add that capacity. In fact, Level 3 has asked Verizon for a long time to add interconnection capacity and to deliver the traffic its customers are requesting from our customers, but Verizon refuses."
If the above is a misrepresentation then Verizon should sue Level 3 and Netflix and get the above information removed along with resolving the performance issues.
Seeing these types of posts makes customers like me quite angry that we are not getting the service we are paying for!
