Storage Capacity Discrepancy in STB 7216

krypton1

I recently had my STB replaced by Verizon through their free replacement program for customers who have the old QIP6416 boxes. After going through the trouble of actually ordering the box (which, for days, gave me an error everytime I tried) I finally succeeded in ordering the box and received it about a week later.

The label on the front of the box indicates: "QIP 7216 P2 500GB" which would lead me to believe that the hard drive in this STB has a 500GB capacity. However, I looked inside the ventilation slats of the box and noticed that the hard drive inside only shows a 160GB capacity. It seems somewhat odd that Verizon would be advertising on the front of the box that the storage is 500GB, but the hard drive inside only indicates 160GB - unless the 500GB on the front of the box means something else.

Should this STB actually have a 500GB hard drive in it? Or did Verizon mislabel the QIP 7216 P2 box that I received?

Thanks.

Hubrisnxs

That's an unusual thing to have happen.

So the 7216-p2's are the 500gb model, I wonder what it says when you pull up the DVR system capacity in the menu, what it shows there.

If it says 160 there too, then I would definetely call and get that straightened out.