Can't view or pay my bill

rforbes853

Ever since I moved in April, I can't view my bill. I keep getting a "Your account will be deactivated" page asking me to register, but when I go through the steps, it tells me I'm already registered. Very frustrating! I've been on with Verizon reps, but they haven't been able to help. Any suggestions?

Doug_VZ1

Hi-

I passed this on to the My Verizon Account team, and they are reporting that you should be able to view and pay your bill online without any issues.

Your user ID did not have the correct account information, but it has been fixed.

If you feel like your post was answered, as a reminder you can always use the "Mark As Accepted Solutions" button so it will be easier for your peers to find a similar answer.

Thank you for participating on the Forums!

If you feel like your post was answered, as a reminder you can always use the "Mark As Accepted Solutions" button so it will be easier for your peers to find a similar answer.

Thank you for participating on the Forums!

Thanks.

Doug