I don't know if its a good thing or bad thing but over the last 12 years I've had every type of cable TV there is. I've had Dishnetwork, Direct TV, Comcast, Cox, Altantic BB, and now Fios. Verizon Fios' DVR boxes are by far the worst. Cisco 435 DVR's are what I have. The software doesn't work properly, the external HDD doesn't work properly, and the picture freezes a lot. I have to reboot the boxes quite often. Dishnetwork was heads and tails superior to all of them. Now you had to pay to get the top of the line DVR's, but it was worth it. Plus, dishnetwork constantly upgraded the software to fix problems, to the point they almost worked perfect. Verizon Fios takes your money and gives you a terrible product. Its time everybody start liking this topic so we can get Fios to fix the SLOW CISCO BOXES!! Please respond and follow this topic.