Hal, are there any human's in support who have a phone number?
@yorky wrote: Hal, are there any human's in support who have a phone number?
Ok i’ll bite
1-800-VERIZON
Of course, but its only once in a blue moon that they will give them out. Usually only giving you a special number, rather than an individual's, that gets you to a specific department. They want all customers to go one of the regular support numbers such as 1-800-VERIZON.