DVR Playback on SciFi channel is horrible

purplesams

We use our dvr for recording shows on different channels. All shows that are on SciFi channel do not play back correctly. The picture is scrambled and so is the sound. This is consistent for all shows.

All other channels are recording and playback is good - no problems at all.

Any ideas on why and how to fix?

Thanks.

walt178

I regularly record 4 shows on SYFY without any playback problems. I can only think of 2 possibilities for your playback problem. A faulty DVR or the signal you are receiving. Try the Fix FiOS TV Issues in Menu > Customer Support. If that doesn't help you will need to contact customer support.