Is Verizon giving any consideration to looking to a new vendor for ESATA hard drives or going to DVRs with larger capacities? (the issue of technical support is a problem too: both Verizon and WD point questions in the other's direction, this is ridiculous.)
The second external Western Digital Hard Drive that I have bought in the last year has just failed -- just like the first one. Both with hundreds of hours of recordings. WD's response has been to offer to send me a replacement hard drive, if the original is under warranty. This is not satisfactory.
