I disconnected service because we moved to area that was not serviced by Verizon FIOS, I was told when I went to the verizon store that the fee will be waived because the service is is not present in the area.
However in the final bill i was charged the fees.
when i took the connection the early termination fee was never mentioned. I had to disconnect the service not because moving to new provider but because Verizon doesnt have services.
was on call with customer service for 1 hr but no use
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