After having my Fios installed about a week ago, I went in the garage (where the router and telephone “box” was installed to find that the technician left a mess in the garage- complete with screws, snipped cable wire , packaging and the old box. Not only that, he had used both outlets in the garage (the only one in there) without telling me or suggesting to put a surge protector there. I’ve has fios a few weeks now and the entire process makes me think I should’ve stayed with Comcast, even if some of the issues were rectified, the cleaning up and lack of communication from the technician needs to be addressed.
