After recently moving my Small business into my first ever office, I discovered that the existing network (connected via a hotspot) was not sufficient for my needs as I send large files back and forth to multiple clients daily.
After multiple attempts to reach a human, and multiple dropped calls (on the verizon network for my cell phone as well), I finally reached a very friendly sales representative who scedualed an installation tomorrow morning (9/4) at 8am. Meanwhile, I had to pack up my entire business and move three printers, a laptop, and a 40lb desktop, and all my shipping supplies back to my home, where I am running my business to my best attempt on my kitchen table.
After expecting to wake up early to get to the office at 8am in time for the installation, I just got an email out of nowhere saying my installation was delayed 5 days. Not only am I enfuriated, so are all my existing customers who will be getting their items late, and all my potential customers, who I will now not be able to serve for the next 5 days.
I'm left helpless, operating a business in my kitchen, and unsure of when I'll be able to get it up and running again.
Has anyone had a similar problem? Were they able to install it on the original date after the delay?
