Remote DVR Manager Almost Never Works

gkurr

I have the ActionTec MI424WR router. I have the Motorola QIP6416 cable box. Remote DVR Manager almost never works. I need to do some sort of box reset or even service reset (in my basement - unplugging power and battery from box) to make it work again. This only allows it to work for a couple of days I have called Verizon several times and they haven't solved my problem.

I'm wondering if anyone out there knows any sort of router settings that may be causing this to never work. One other note is I get the "Listener 2 started" message on diagnostics when it is working. I've seen some comments out there about having it set to "Listener 1" where Verizon needs to get involved.

ANy help is appreciated.

Thanks,

--Greg

PJL

Greg, Listener 2 is for TCP, and Listener 1 is UDP. The use of TCP for this function is not reliable, as you've encountered. Unfortunately there are no router settings to mitigate this -- and we customers can't change the Listener ourselves.

VZWSupport). I've also sent you a private message with another method.