I got an email telling me that my bill was due however when I try making a payment on my Verizon it tells me that I do not have a bill. On the homepage it says I have a balance due, but I can't pay it for some reason.
I am sorry to hear that you are having troubles making online payments. I have copied this post to our private support board to get more information. Please refer all correspondences there.
We still haven't heard back from you or received a form submission. Do you still need assistance? Please reply back if so that way we can assist further..Tonya D.