My fios triple bundle ends this week. I was thinking of renewal but existing customers have to pay more than new customers. I wanted the triple bundle for the 99.00 that is advertised but was told that is only for new customers, I would have to pay 129.99 and sign a 2 year contract. I have been paying the 129.99 for one year. I don't get a break. I only want to sign a one year contract but told it is either month to month or 2 years. Customer service dictates that you would try to keep people who have been loyal and paying lots of money for your service happy. By reading the blogs I will check out vontage for phone and comcast and dish for other services. I see there are lots of people who are unhappy with Verizon. I was happy, I even used to have my cellphone with them. My friend said go basic and month to month but they charge you an extra 20.00 a month, that is not customer friendly.