I have been working with my Local FIOS techs for a few months to go after a random pixelation that occurs on specific channels randomly. Every time a tech goes out, it mysteriously goes away. I have video of the issue and have to show them. This has been going on for months and doesn't seem to have an end in sight.
The pixelation only happens on the Univeral Family of Channels. USA, Sy-Fy, E!, and Bravo. It will also happen on my local affilites like ABC and NBC.
The other issue we have been having is it will take about 30 seconds to start to play a recorded show on the DVR that it was recorded on. The only way to fix that is to reboot the media server.
Then last night, around midnite, both media servers locked up on a channel and froze. I had to reboot to correct the issue.
I'm going to have to think about this when my contract comes up for renewal, is this really worth the headache of dealing with nagging issues that seem to be ignored by everyone except the Local techs, who I feel sorry for because they are chasing the issue, just to come and recheck my cables, because the issue mysteriously goes away.
