DOES ANYONE ELSE FEEL THAT VERIZON IS NOT CUSTOMER FRIENDLY? I SURE DO.
EVERY TIME THERE IS A PROBLEM WITH THEIR SERVICE THERE IS NEVER AN AUTOMATIC CREDIT FOR LACK OF THAT PARTICULAR SERVICE. MY INTERNET WAS DOWN DUE TO FAILURE OF THE ROUTER - FOR THREE DAYS - - JUST RECEIVED MY STATEMENT AND OF COURSE THERE ISN'T A CREDIT REFLECTING THEIR LACK OF SERVICE.
NOW I MUST WAIT UNTIL MONDAY TO SECURE THE 1/2 HOUR WAIT TO SPEAK TO SOMEONE IN BILLING AND HOPEFULLY THAT PERSON IS ON THIS PLANET AS MOST REPS I HAVE SPOKEN WITH AT VERIZON SURELY HAVE NOT BEEN.
THIS IS THEIR THIRD STRIKE AND I WILL BE LOOKING FOR A NEW PROVIDER FOR INTERNET/TV/PHONE.
