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Fios Mobil Error on Kindle Fire

I keep trying to access FIOS Mobile on my Kindle Fire but keep getting the Error HTTP_500. I have reinstalled the Fios Mobile app but get the same results. Netflix etc work fine on my Kindle. I only have tv and internet from Verizon, no phone service.

Comments

CRobGauth

Use the in app help reporting to issue a trouble ticket for support.

lorenzoj

Since I can't start the app I'm not sure how to access "in app help". At the sign in screen for FIOS Mobile all I get is "Network Error, plase try again later. Error Code: HTTP_500" , and that's as far as I get. No trouble with other streaming services

CRobGauth

Sorry, didn't realize it was a startup error.

haven't heard of this issue before.

what model kindle do you have?

lorenzoj

Searching a bit turns up other people also complaining that Fios Mobile has stopped working on their previous generation Fires. Appears Amazon has no intention of fixing. Netflix movies work fine on my Kindle, no reason Fios Tv shouldn't also

mehaffeyjd

I recieve a error 500 message when trying to start the Fios Mobile App on my Kindle Fire HD. Does the app work on my device?

CRobGauth

See my previous post. What version software are you running?

unhappy72

I have the same question

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