Ok, so I have an odd issue that I am not sure how to deal with. I have an apartment. My roommate was paying the home phone bill and had a verizon account for that. I had the FIOS TV & Internet and had an account for that. We both had My Verizon log ins. So, I decide to take over the phone account and move it to mine and upgrade to FIOS digital voice and use the Triple Play package to save a few bucks.
So, I add a Digital Voice line to my account, we cancel the phone number from my roomates plan and I get a new number for the voice line on my acct. I call a couple days later and get the old number back and remove my new number and replace it with the old number. That way I dont have to give out a new number to everyone. So, all that happens and everything is good.
However, when I log into My Verizon, I cant view or change anything. I can view previous bills and make payments, but thats about it. I logged into the old My Verizon account of my room mate and I can see all 3 services there, but the account is not under his name anymore, so I am confused.
Is there a way to delete a My Verizon acct completely so that old account under my room mate goes away and everything is correctly viewed under my account?
