I'm having trouble receiving my PIN number for my residential verizon account. How can I receive my reset pin number?
It has to be mailed or it gets sent to your registered phone line. I have the same problem, but unfortunately for me, I have an out of state cell phone and the number on my account is a land line I never ordered. So now I have to wait a week to access my bill. Just another way Verizon distracts the customers from viewing their incorrect charges.
You'll need to contact Verizon for help with the PIN number.
Here's the direct link to Residential Support: http://www22.verizon.com/residentialhelp/
Here are links with all means to contact Verizon: http://www22.verizon.com/content/ContactUs/. The Chat link will load after the page is fully loaded.
