Unwanted mailing changes

helmetx

Paperless or paper .... beware, they make the choice for you when you pay online. Let's see if they bill me for correcting their adjustment without my permission. This seems to be the trend in businesses as of late. Next is the due date, to pay before the end of month or the dreaded late fee ....

lolagoetz

I'm sorry to hear you were having problems. Was there something specific that you need help with? I can get someone to help you.

If you don't want paperless billing, this page will tell you how to discontinue paperless billing.

Also, if it helps you, here's the direct link to
Residential Support: http://www22.verizon.com/residentialhelp/.

Here are links with all means to contact Verizon: http://www22.verizon.com/content/ContactUs/. (The Chat link will load after the page is fully loaded.)