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FIOS on Demand

IrentedInterstellarlastnightandittookusover4hourstowatchthemovie.Itkeptbufferingandfreezing.Icontactedcustomerservicetwice,rebootedthesystemnolessthan10timesandnothing.WefinallyweupandrenteditfromRedBox.Iwouldappreciateitifthischargewouldberemovedfrommybill.EvenyourtechIspokewithstatedlargemovieshaveissueswithbuffering.Iwillnotrentanothermoviefromyou.Thisisthesecondmovierentedandthesecondtimewehadtheseissues.Thisistotallyunacceptable.

Comments

[Deleted User]

Hi NoMyth,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers. For billing questions, please contact Verizon during normal business hours.

tns2

Also how about spaces and maybe paragraphs in your post. I can't even read it.

As said this is peer to peer.

You may need to contact Verizon using one of the other Contact us options such as calling 1-800-VERIZON

http://www.verizon.com/support/residential/contact-us/index.htm

BajaAlta

If you contact support, they will credit your account for On Demand that didn't work out for you - good luck

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