Recurring problems due to faulty underground copper

bobeckel

For 42.5 years wet weather has resulted in extended incoming high static on my voice line.

About 20 years ago Verizon laid copper about 4 inches below the ground and whenever the ground is wet the static interference makes incoming calls unintelligible.

But they never replace the wire or even lay a temporary wire.

It's intolerable, but Verizon is a monopoly and therefore omnipotent.

But just try missing a bill!

lolagoetz

I'm sorry to hear about the problems you're reporting. It sounds like you've tried calling customer care about this issue. Is that correct? Here are links with all means to contact Verizon: http://www22.verizon.com/content/ContactUs/. (The Chat link will load after the page is fully loaded.)

Also, the Verizon Troubleshooter has a number of resources that allow you to try and fix your issue, if that's the way you'd like to go: verizon.com/repair.

If none of these avenues were able to resolve your issue, please let me know and I'll get someone to assist you. You can respond to this thread or send me a Private Message here on the boards.