No phone, Internet or TV and NO Tech Support of any kind to help. Held on the phone 3 hours for nothing. Unacceptable, I am going to demand a refund for the days I have been duped of my paid service.
Sorry to hear about your support issues.
In the meantime, if it helps, here's the direct link to Residential Support: http://www22.verizon.com/residentialhelp/.
Here are links with all means to contact Verizon: http://www22.verizon.com/content/ContactUs/. The Chat link will load after the page is fully loaded. That might be a better option for you right now than phone.
Finally, the Verizon Troubleshooter has a number of resources that allow you to try and fix your issue, if that's the way you'd like to go: verizon.com/repair.
You can also post any questions in the appropriate forums here, and a peer will try to help.
