Today my FIOS service stopped working, because my neighbor had FIOS installed today and the service people disconnected my fiber. I spoke directly to the service tech that was still at my neighbors house and was told it was not his problem and I had to call it in. I called support and after an hour on the phone I was told they could not dispatch anyone till tomorrow. I told them the tech was still at my neighbors but dispatch refused to have him fix the issue. I got a suppervisor on the line and they even refused him. So now I sit with no phone, no TV and no Internet. Thank God I have an AT&T phone.
