I am being charged for canceled services and just got a collection letter for the amount due! i'm very angry. i've called verizon about this a few times and they said they would clear it up and obviously it hasn't been done!
We are sorry for the inconvenience. This requires an agent that can review your account details.
Please visit: http://www22.verizon.com/content/ContactUs and choose “Live Chat.” If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.