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my contract expires in a few months. What's the re-contract process?

kennlin

Hi VZ,

My contract will be expire in this June and I wonder how I can re-contract and what's the new rate.

Currently offers on the web are looking better than mine.

Can I chosse one of offers which best interest me when my current plan is expired?

What about installation fee?

Thanks

Comments

KH-OrnEsh1

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

jumpin68ny

You will need to beg and plead and probably threaten to leave to get deals online. All providers, regardless who they are, do NOT <care> about existing customers. If you log onto my.verizon.com and get a carrot dangled in front of you about offers available, forget about it. Its a tease. A $79 package they tell you about, oh its for new customers. Expect that same package for existing VZ customers to come in at $99 or $109. Next Month I will be fighting with them about my package. I guess we will see if I stay or leave. Good Luck!!!!

Your best bet is to know what offers are available and then call. See what they can offer. Last year I got $10 off per month which kept my double play package price the same. I'm not hopefully I will get the same discount since it tells me my existing package is now $99.

beetlejuice2

Verizon now has a newer online upgrade center that makes it easy to renew and/or upgrade. Your best bet is to renew before your current contract expires to ensure you get a good deal even if you do it a day or 2 prior. Sign into your account and click on the upgrade center, look at your options, then go from there. If you wait until your contract expires I have no idea if the online offers will still be there or not. I dont know how that works. I just renewed mine after a year and half although I wasnt in a contract.

Dont bother calling them for an offer because you will get no where. Stick to the online upgrade center. Its the best you will get.

There is no re-installation fee if you renew. Your billing date also stays the same regardless of when you renew or upgrade. Any price changes will be pro-rated on the next bill.

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