3rd month in a row where i'm getting charged with channels i did not sign up for despite already calling them twice! I can bear with it the first month since it could be a glitch, but 3 months in a row? And when I call, they are telling me I need to pay for it first and I will get credited later? How can verizon expect us to pay for a service we did not subscribe to, and how are the service personnel NOT doing their jobs and canceling those channels after calling them twice already??? this is making me want to subscribe to another provider, their service this year has truly declined!
