Making changes via Verizon Central

Zignice

Has anyone been able to make account changes on the website? I go to the link that says "Add of Change services" which takes me to a page where I confirm an authorize account access and then I always get a message that says I have to call. One Cs rep told me " you cannot make changes using the website." Really? then why is the link there?

TonyaD_VZ

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.