I have been a customer of verizon since September. Getting my service turned on to begin with was a joke. It took weeks and you people messed up so many things it wasn't funny. But I stuck with it because I had bundled with Direct TV. Now more problems. Now Verizon did not initially cause this problem Comcast did. They gave my phone number to one of their customers and got my service shut off. However, since then verizons handling of the situation has been abysmal. It took 7 days just to get my phone turned back on with a temporary number my internet got disconnected and I still do not have voicemail. All I have wanted was to get my services restored to what they were previousely at the price they were and I need to be rebundled with direct tv but 12 Days later and this still has not happened. I am so very disgusted with this company. I have already spent well over 12 hours on the phone trying to fix this and that is NOT an exageration. I have been bounced around from person to person department to department no one has any clue whats going on. I have been working with one manager who seems nice and helpful but last night I was told to give it a half an hour and the voicemail should work and today I am being told I didn't have voicemail on my account it has been added and wont be working until the 27. Are you kidding me give me one good reason I should even continue being a customer. Now I am facing most likely another week of constantly haveing to call and most likely getting no where. Not to mention my Direct tv bill is going to be higher and all messed up and one can only imagine what your bill will look like since I have had about 10 automated calls saying my services have been activated and emails showing connection fees and everything else. Honestly I can't even believe this company is even in buiseness anymore. I am one VERY UNHAPPY customer and I think it is time to look elsewhere.
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