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Moving STB from room_1 to room_2...

Hi,

I want to move my cable box from one room to the other (say room_1 to room_2) . The cable-box is working fine in room_1.

But when I plug it into the outlet in room_2 I get the message that my set-top box is not receiving any signal and check my connections. The connections are all right and tight. Calling Veritzon Tech support revealed that the coax outlet in room_2 is NOT activated and they'd have to send technician to do that (which would cost about $170 (100 for technician to show up and 70 for activating the outlet).

So, was wondering if I can do something on my own ? OR it is totally in Verizon's control and I have to shell out ?

The STB is QIP2500-3.

Will appreciate your feedback and help. IF you need further details to be able to respond, let me know.

Thanks,

DK.,

Comments

kamdard

ok, I found a few posts here : http://forums.verizon.com/t5/forums/searchpage/tab/message?q=moving+STB

So will try some of those and update the thread with my findings and further queries . . .

Thanks,

DK.

TomH121

Found this...in case you don't have it.

Hope it helps.

http://onlinehelp.verizon.net/consumer/bin/pdf/fios/qip2500userguide.pdf

TomH121

Hope this schematic helps.

Click on :

My Images....Equipment Layout with WCB3000N Netwrk Extender 12 28 2014

kamdard

Based on

http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/moving-a-STB-and-TV-to-a-different-location-in-house/m-p/9965/highlight/true#M5097

I see 4 " - - - -" on my STB, which could mean that my outlet is not wired for Verizon FIOS.

So, what's the resolution for that ? Do I need to have Verizon come out and get it done (and shell out $$$) or is this something that can be done by one on his own ?

Thanks,

DK.

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