Constant errors streaming on both my Samsung Galaxy Note 9 & Amazon HD 10 for over a year. Auto Tech Support resets my DVR boxes. When I contact Tech Support directly, they instruct me to reset my router, then closes the ticket. Router reset never works. They have cleared my cache which does provide a bit of relief for a few hours, but the errors always return. Was told by Tech Support to report to FiOS Customer Service that I am having a network issue and that router may need to be reset. When I call Customer Service, they tell me Network is fine and to contact Tech Support again. Left hand never knows what the right hand is doing. Any help for me?