I missed the opportunity to fill out the survey. So I'm using this message to say I don't think FIOS TV is very user friendly. I NEVER had to consult a manual on using my mother's cable TV. I'm still having trouble figuring out how to get to another channel in FIOS and so far it's by accident. I only briefly needed to consult a guide for my HD box. I'm under a lot of stress right now and I don't need this. I am very tempted to take off the FIOS cable and go back to HD. I really miss the days when all you had to do is buy a new TV, hook up the antenna and turn it on. As it is, I'm currently watching Acorn TV using my laptop and FIOS connection. I didn't need instructions for that.