I just got Verizon installed 2 days ago and I can’t watch tv because of a Video Media Server Error. How is it possible that my brand new Verizon service is already failing. I’ve also been on hold for about an hour now and nobody has picked up. I’m seriously regretting setting up for this service. Somebody please help me because I’m new to this service and don’t understand why I’m getting this error. I also don’t understand why there is no support from Verizon’s call center. Why!!!!!