I'm a new FIOS customer and am beginning to regret it for a number of reasons. I signed up for "Test Drive" for 60 days. Oddly, I'm unable to access a number of channels, centering on local network affiliates on my laptop (though no problem with my TV). I've run the troubleshooter, with no results. I'm putting off trying to phone Verizon support given the horror stories I've read about their dreadful service, or lack thereof.
Any insights and tips would be welcome.