I logged in to pay my bill today, and received a pop up notification that Privacy agreement info has been changed, and that data of my web usage, pages I visit and other information will be collected and shared to better provide me services.
I feel this is a total violation of my privacy as a free American, and constitutionally wrong.
I was offered an option to opt out of this and restrict the sharing of my personal browsing and downloading info, and was given a number to call, it is an automated number 1-866-211-0874, I believe.
There may be more to this though as everything has a legal overtone and is cryptic and made hard to do so I can't opt out of this without a struggle.
I give my phone number to the machine and it says not found, sometimes it works, and then asks for my account number which is then rejected.
There is no option to talk to a human, I am highly considering canceling my contract with Verizon, and warning everyone of this sleazy policy action that's been put into effect.
My rights are being violated, but it's made legal due to fine print entrapment.
I have spent hours on the notorious customer service lines and none of them know what I'm talking about, one even stating when I posed the question "Can you help me with this or not?" they replied "No".
How is it that no department knows or has control over it's own settings within your own company?
How do I restrict my data from being given away?