Having issues streaming content from FiOS STB to my iPad using FiOS TV App. One suggestion was to re-authorize the device. It says that it is connected to DVR. The message I receive is: "this device has already been authorized/de-authorized twice within a twelve month period and has reached its authorization/de-authorization limit. Error code: 9-6-23-342-101"
So I can't do anything with this device for 12 months? I currently have 1 of 5 devices authorized so I have room to authorize 4 more. Any ideas? Support wants me to factory reset everything and I just don't want to do that. I will lose all recorded shows as well as everything we have programmed. They also want me to factory reset my routers (have the Quantum Gateway Router and the Verizon-sold Orbi routers). Thanks in advance for any help.
