Unable to make changes to my account

jg2077

Everytime i try to log in to my account to change my internet plan or home phone plan i keep getting the same message

"Please contact the Verizon Local Business Office We're sorry, we are unable to continue your order at this time.
Please try again later or contact your local Verizon office for assistance. 1 800 - VERIZON (1 800 - 837 - 4966)"

When i call and tell them about it they are unable to help me and don't know what i am taking about. Any help would be appreciated,

tns

The message assume you want to make changes. So if you call them you can make changes, but probably lose any discounts.

Did you ever succesfully link your verizon logon to your account. Some people who had a verizon logon before never link them to their account.

If you cannot find the path to activate your account, or if it was previously done. You will need to contact them again, (sorry same number, or you could try their web conversation) and make it clear you are having trouble getting the website to access your account.