closed captioning on FIOS library purchased movies

donnajean2

My grandson is partially deaf. We have purchased a few movies, to watch online, and cannot figure out how to get closed captioning on. This is NOT using the TV and set top box and remote; this is watching purchased movies online. Does anyone know how to get the closed captioning, or is it impossible? I don't want to buy any more movies if my grandson cannot get closed captioning! Thank you!

Verizon_Support

Donna,

It is up to the content provider to make Closed Captioning available for their movies, when you look up a movie for purchase if Closed Captioning is available you will see the CC next to the movie poster showing that Closed Captioning is available for that movie if you don’t see the CC then it’s not available.

Hope this answers yours Question, please let us know if you have any further Questions.

~STA