Billing Question regarding address changes

ajs418

Is it typical for a customer to receive a brand new account and brand new service when they move to a new address? I assumed that my service would've been processed as a "transfer" of some sort and that I would keep all of my current account information etc.

Anthony_VZ

Since we haven't heard back from you on your private support case, it appears assistance is no longer required. It was our pleasure to be able to assist and get you the help you needed.. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.