I want to delete the current premium channel package (Showtime, Cinemax, TMC). WHY can't this be done on line? And WHY is it that 95% of the time when I do call CS, I'm on hold for at least 20 minutes...usually more???
Sorry to hear about the problems you are having removing the services. We would like to help you out with that. I have copied your post to a private support board so we can get more account information from you. Please post all your correspondences there.
Since we haven't heard back from you or have received a form submission, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist..
