Hello,
I have a situation where my grandfather died, and the verizon local account is in his name. The rest of the family is still living in the same house, and we want to keep the same phone number, just transfer the billing to someone else. We are worried that if we try to transfer it, since my grandfather isn't alive anymore to authorize the transfer, that they will force us to change the number, even though the number has been in the family for the past fifty years. What do we do to keep the phone number and just transfer the billing?