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Caller ID on the TV

I recently quit Comcast and switched over to Verizon. One of the features I liked with Comcast (with their triple-play package) was seeing the phone number of an incoming call appear on the TV like caller ID. Does Verizon have such a service. I have the Verizon TV, Phone, and Internet package. Thanks.

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prisaz

@sjm wrote:
I recently quit Comcast and switched over to Verizon. One of the features I liked with Comcast (with their triple-play package) was seeing the phone number of an incoming call appear on the TV like caller ID. Does Verizon have such a service. I have the Verizon TV, Phone, and Internet package. Thanks.

Yes it must be enabled under the settings.

Hubrisnxs

That's right. Press menu> settings > caller I'd > check availability

Lexiebell

My service is enabled under my "menu" option, but I am not getting notified of incoming calls.

Hubrisnxs

from time to time it will stop communicating.

so you have to re-initialize the communication.

most people find that the easiest way to do that is to do the following three steps.

Disable Caller ID Alerts (menu > settings > Caller ID > Display Alerts = OFF)
Reboot the STB Cable Box (menu > settings > customer support > in home agent > reboot set top box)
Enable the Caller ID Alerts (menu > settings > Caller ID > Display Alerts = ON)

jpruzins

Does this need to be done for every set top box in the house or does setting up caller ID on one box apply to all systems in the house?

Jessica

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