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Our entire street has been out of service since May

Our entire street has been without any sort of reliable service since May. We have complained so many times that some have just turned to cell service. The problem has been traced to several miles away and there is now a Verizon truck parked there FULL TIME DAY & NIGHT. This is truly ridiculous. My next step is to complain to the govt agency and to Verizon's CEO! Plus I have to keep fighting for credit! HELP US!!!!!!!!!!!!!!!!!!!

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ElizabethS

Hello manderso

An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.

TonyaD_VZ

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.

Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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