I had Verizon for 9 years and have recently moved to an area without Verizon. I don't feel the need to disparage other companies but the area service providers are terrible. For those of you complaining about Verizon, you should try anything else. I am not a plant, I run a home business. I have been without phone for 3 weeks trying to get set up with internet and phone. It is a travesty. Verizon was always reachable and their workers are much better trained that what i have encountered recently. Thank you for 9 great years of service.