Busy signal instead of dial tone

gaomeixue

During a winter storm, we had a power outage. After the power came back on, our FiOS connection came back online...almost. We have TV and Internet (which I'm using), but our phone doesn't work. When we pick up a receiver, instead of a dial tone, we get a busy signal. I've unplugged each phone, one by one, and each phone (corded and cordless) still gives the busy signal. I've gone through all the troubleshooting steps I can find, resetting the router, the ONT, etc., but still we have the same problem. Thoughts?

gaomeixue

I'm from the Odenton, MD area, so we were both affected by the same storm, Stan. Our phone service came back this morning, so the problem must have been external. Whatever the problem was, the online system check didn't pick up on it. But thankfully it got fixed. Hope yours comes back online, too, Stan.