I cannot connect with my laptop to my Verizon gateway (modem/router), either. I have entered the WEP and SSID and it still doesn't work. The laptop is new. I've also tried to use the wireless capabilities on my Verizon Westell Versalink 327w modem/router w/ wireless. This works for two wireless Xbox 360's in the house as well as by ethernet for the family computer but will not work wireless for the laptop (the laptop connects to the internet if we use the ethernet cable)
The laptop will not connect to the Westell Versalink 327w whether we use the WEP feature or leave it open.