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Problem with the In-Home Agent software

When I try to use options such as "Fix your internet connection", and the advanced settings for the router section, the software says that it can't connect to the router, even after putting my password in. I saw something about an option to skip that step, but that option doesn't appear for some reason.

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dslr595148

Here are some quote(s) from other thread(s) on the same issue.

a)

I like the online version of the app at www.verizon.com/repair

you can do a lot of the functions of the app without all the bloatware.

As other have said it does something, it waste resources. Not sure on the MAC, but on PC's it has been none to drive at least one cpu to 100% (If you only have one its really bad). And the number of functions it does that you might ever want to do is minimal.

Personally I recommend that you uninstall it, and make sure you get all pieces of it.

Count yourselves lucky, That program is more trouble than help. It took me about 90 seconds to realize this and to remove it from my system. If you have any real questions about anything more complex than hitting the enter key, you are not going to find any answers from the In Home Agent. Its all basic stuff and will not help with any real issues.

You will probably find better, more easy to understand and more usable answers on Google than you can in any verizon software i have seen to date.

NetworkingJoe

What about the "Fix my internet connection" part?

dslr595148

@NetworkingJoe wrote:
What about the "Fix my internet connection" part?

What is the issue that needs fixing?

Example(s) include:

You can't send e-mail

Slow DSL speed.

NetworkingJoe

Various problems such as weird things with emails, like sending out a lot of emails and not receiving responses. And things like relisting eBay items over and over again for some reason despite doing a lot of advertising for the items on a bunch of different forums, message boards, websites, etc. I don't get many, usually not any, responses at all for some reason. This has been a problem for a long time for some reason, and I even went through relisting items for over a year. There are also suspicious things that have happened with social networking websites.

That caused me to suspect that there is some kind of scandalous internet activity going on for some reason, for quite some time, and that is why I switched from Cablevision to Verizon. I complained to Cablevision, or at least tried to, more than once. I also contacted, or tried to, a lot of other people, websites, associations, lawyers, etc. I also received little or no responses to those complaints, or the complaints about abusive and possibly cultist local activity that I have been experiencing for some reason for a long time despite repeated warnings and demands to get out of my life and leave me alone, that the guilty part is, most likely, aware of and very ignorant of.

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