Since roughly a week ago, our HSI internet speeds have slowed down from near 1mbps to .2/.3mpbs, which is so slow that it makes accessing the internet practically unbearable. I've tried everything I can think of to troubleshoot the connection, from using the HSI optimizer to completely resetting the router. Nothing seems to get our speeds back up. I'm at my wit's end.
I know that when our HSI was initially set-up, we had to have a technician come to our apartment and correct the wiring (our apartment complex is very old, and the wiring is apparently very touchy).