Very disappointed

Bsmoove11

I have become very disappointed with how hard it is to get a connection speed and intermittent drop corrected with verizon. I have a westell 6600 modem and a netgear 330 router and I have High speed enhanced service from verizon. Using speedtest.com to test my internet speed I have terrible results considering I have "high speed internet". I have made service calls, and had someone out to my home last week to clear the static on the line and I am still have connection drops with similar frequency (though not as lengthyas they were since the static was removed). I have been assured that the Modem is not the problem, but I have also been assured that everything with the line is fine. If thats the case than why is my home network now TERRIBLE and my internet speed at a snails pace? Can someone help me figure this out? I will say however, that since my issues have progressed, so have the sales calls from verizon to get me to switch to fios. mutiple call in the last week. Coincidence? Below are my recent speedtest results

Dwnld Mbps 0.58 Upload Mbps 0.32 Latency 83

smith6612

Lines often break in more than one spot when they suffer from a static issue. Get Verizon out once more to fix a static related issue should that still be somewhat of a issue, and then ensure the tech is making sure the line is up to snuff to carry a reliable DSL signal.

Just be careful with the service calls if you are in a FiOS area. More than two calls in a short amount of time will put you on a list for a mandatory migration. To be honest, I would rather take the fiber if you don't have too much of a concern about the fact that the telephone service is no longer entirely powered by Verizon. It will cost a bit more than copper if you don't plan things out, but you're paying for a newer network that Asian and now European countries get to enjoy. Most of the US isn't as fortune, I included. In the long run, fiber is just more reliable.